Can you guarantee pet urine odor removal?
When our pet urine decontamination protocols are adhered to, we are able to completely remove the urine odors from your area rugs – GUARANTEED. Different than simple deodorization, decontamination involves steps that specifically target and break down urine salts and odor-causing bacteria, making them possible to flush away.
In situations where pet stains have been allowed to build up over time, Rockford Rug Cleaners cannot guarantee against loss of color or dye damage during the wash process. This is caused by permanent chemical changes where the alkaline urine salts have negatively affected the acid dyes. If we find this problem during pre-inspection, we may suggest a quote for color correction after washing if the foundation yarns are still viable. If we find dry rot in addition to the dye damage, we may likely suggest replacement over cleaning.
If pet urine damage has caused the lining of your rug to come loose, we are able to repair that too!
