Special Care Services

Custom Fit Rug Pads

Rockford Rug Cleaners carries a line of custom-fit rug padding that is an industry favorite and loved by our customers for its many benefits.

• Pet Urine Barrier – Protects flooring from pet stains and spills
• Green Label Plus Certified by the Carpet & Rug Institute
• 100% recyclable and made from 100% recycled materials
• Will not discolor, stain, or mar flooring
• No odors or off-gassing
• Non-toxic, non-allergenic
• Cost effective
• Washable

Stain Protection

The best time to apply stain protector is when your rugs are brand new or newly cleaned. As part of your regular area rug care and maintenance, have stain protector professionally applied by us after each cleaning so that spills don’t have a chance to turn into stains once your rugs are back home.

• Safe for all fiber types
• No texture change
• No discoloration
• No dye bleed
• No sticky residue
• No rapid re-soiling

Moth Treatment

If you see any signs of moth activity on or around your wool textiles, call us and let us know about it – quick!

• Tiny flying moths, beige in color
• Sticky webbing on wool textiles
• Small cocoons (looks like rice grains)
• Wriggling larvae
• Unusual bare patches of pile
• Holes in wool clothing

The faster we can inspect, contain, remove, treat, clean, and repair any damage to your area rugs, the faster you can get back to life the way it was before moths came to nest in your home.

It’s a good idea to get a step ahead of the moth problem while their major food source – your rugs – are out of the house. Call a local pest control company to come in and check your home for any remaining moth activity. They will treat and remove all traces before your rugs are returned to you.

Delicate Fiber Care

Rockford Rug Cleaners has years of experience working with some of the most challenging fiber types seen in designer, custom, and antique rugs. Everything we do here is with the most delicate fibers of your rug in mind. For example, if your rug is a combination of wool and silk, we treat to the silk fibers so that they are always protected throughout the process.

• Wool
• Silk
• Cotton
• Rayon
• Viscose
• Tencel
• Bamboo Silk
• Linen
• Sisal
• Metallics

Wrapping

It’s a good idea to have your area rugs wrapped well in order to keep them protected from dust, scuffs, and nesting pests while in storage or during shipping.

Kraft Paper: This short-term wrapping option is perfect for customers who need to tuck their area rugs away for a few weeks to a few months. Rugs are wrapped in a layer of Kraft paper and seams are sealed with tape.

Tyvek Paper: This long-term wrapping option is for customers needing to put their area rugs away for 6 months or more. Rugs receive a preventative moth treatment, are wrapped in a first layer of Kraft Paper wrapping, a second layer of Tyvek wrapping, and seams are sealed with tape.

Storage

After 30 days, we require that your rugs be returned to you. You may either pick them up from our office or call to schedule delivery.
If you require us to store your rugs for longer than our usual 30-day grace period, we are happy to make arrangements with you. All rugs being placed into storage in our facility must first be washed, preventatively treated for moths, and properly wrapped.

Rugs left behind longer than 30 days from notification of completion and not being placed into storage will be considered abandoned and are subject to disposal or donation at our discretion.

Pick Up & Delivery

We provide different levels of service to work within your budget.

Give our customer service representatives a call to schedule an appointment today!

• Take Up & Re-Lay
• Rolled & Ready
• Cash & Carry

Cash & Carry includes:

• 20% discount on the cleaning total when you handle the pick-up and delivery yourself
• We will gladly carry your rugs in from or out to your car for you
• Check out our rug care services in action – take a tour of our studio

**We cannot move pianos, electronics, gym equipment, antique or heavy furniture pieces – those require professional furniture movers!

Explore Our Frequently Asked Questions